Blackboard Support

Blackboard Support

Phone 417-447-8200, Option 2

Office: 910 N. Hampton, Springfield Campus 

OTC uses Blackboard as its online learning platform. We believe it is important for all users to be comfortable working within this software application and Blackboard Support is here to assist you with any questions or issues you may have related to teaching or learning within Blackboard.

In addition to providing Blackboard technical assistance for students, our department also provides the following services for faculty:

  • Notification of updates and enhancements to the Blackboard learning management system
  • Fulfillment of course copy/combination requests
  • Blackboard training workshops
  • Training workshops for eLearning tools and emerging technologies
  • VHS and DVD conversion to web-accessible formats


Hours of Operation

 Monday - Thursday  8:00 a.m. to 5:00 p.m.
 Friday  8:00 a.m. to 4:30 p.m.
  Blackboard Support will be closed on the following dates:
  • Martin Luther King, Jr. Day (Monday, January 20th)
  • President's Day (Monday, February 17th)
  • College Development Day (Tuesday, February 18th)
  • Spring Break (Friday, March 14th)
  • Memorial Day (Monday, May 26th)
  • Independence Day (Friday, July 4th)

NOTE: Opening dates, times and hours of availability are subject to change based on staff availability, student use and administrative requirements.