Human Resources
HR Certificate
The HR Certificate program was approved by the Human Resources Certification Institute (HRCI), an internationally recognized leader in HR certification and a partner of the Society for Human Resource Management (SHRM). Professionals seeking HRCI certification are required to earn 60 professional development credits from approved providers every three years, and completion of this program helps individuals satisfy PHR, SPHR, and GPHR recertification requirements.
Anyone in a management, human resources, or leadership role can benefit from this training opportunity. Our online HR Certificate program offers an affordable, accessible way to satisfy HR recertification requirements.

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)
Note:
- HRCI continuing education credits are awarded for each course.
- The certificate award requires completion of all 5 courses.
- Individually, the courses account for a total of 33 HRCI CEUs, however, if all five courses are completed students will be awarded 36 HRCI credits.
- Required textbooks must be purchased separately.
For additional information or help with registration for the program, please contact the OTC Community Enrichment Center at 417-447-8888 or cec@otc.edu.
| Course Information | Cr Hrs | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| HR Development Learn how to develop and implement employee training programs such as harassment prevention and leadership skills. Study effective performance evaluation methods to select and implement for employees such as goal setting and job rotations, or create your own techniques! Book: PHR/SPHR Professional in Human Resources Certification Study Guide, by Anne Bogardus. ISBN 978-0-470-43096-5
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7 CEUs | ||||||||||||
| Compensation & Development
This course teaches the skills necessary to develop and implement effective compensation programs that maximize an organization's strengths while remaining competitive in the market and staying in compliance with local, state and federal laws. Learn the steps to developing benefits programs for retirement, wellness and employee assistance and how to effectively communicate these programs for maximum participation. Book: PHR/SPHR Professional in Human Resources Certification Study Guide, by Anne Bogardus. ISBN 978-0-470-43096-5
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6 CEUs | ||||||||||||
| Employee & Labor Relations
Learn and develop the skills necessary to deal with employee concerns both for companies who are and are not unionized. Students will learn employee relations skills, communication skills, and how to develop workplace policies. Additionally, students will learn how to handle employee grievances while remaining compliant with all local, state, and federal guidelines. Book: PHR/SPHR Professional in Human Resources Certification Study Guide, by Anne Bogardus. ISBN 978-0-470-43096-5
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6 CEUs | ||||||||||||
| Strategic Business Management Acquire the necessary skills to develop and support your company's mission and goals. Students will learn the steps to developing contacts with key individuals inside and outside the organization. This class will cover how to analyze organizational and market data and ultimately develop and align your human capital management plan with the organization's strategic plan. Book: PHR/SPHR Professional in Human Resources Certification Study Guide, by Anne Bogardus. ISBN 978-0-470-43096-5
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6 CEUs | ||||||||||||
| Workforce Planning & Development Learn how to hire the best available employees for your organization. Topics include conducting effective job analysis, determining job competencies, identifying third party recruiters to help in your hiring or learn the steps to do it yourself all while adhering to state, local, and federal regulations. Book: PHR/SPHR Professional in Human Resources Certification Study Guide, by Anne Bogardus. ISBN 978-0-470-43096-5 As a hybrid course, students will be expected to meet with the instructor on campus during the first and final week of the course. All other work will occur online.
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8 CEUs |
HR Courses
| Course Information | Cr Hrs | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Human Resources for the Non-HR Manager Human Resource management is vital to the financial health and productivity of any organization. This online class covers fundamentals of HR management starting with the employment laws managers must know to protect their organizations. Learn how to write effective job descriptions, how to recruit, interview, and hire the right individuals. Book: Human Resources for the Non-HR Manager, by Carol T. Kulik. Lawrence Erlbaum Associates, Publishers, 2004 ISBN 0-8085-4296-9
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12 CEUs | ||||||||||||||||
| Ethics & Business Integrity This course covers general topics, such as ethical codes of conduct, including policies for gift-giving, conflicts of interest, and employee monitoring. It also tackles more challenging aspects of workplace ethics, such as whistle-blowing and moral dilemmas posed by upper management. Book: Business Ethics (3rd edition), by Milton Snoeyenbos, Robert Almeder, and James Humber. Prometheus Books, ISBN 1-57392-903-5
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12 CEUs | ||||||||||||||||
| Performance Reviews Learn to avoid common mistakes while earning trust and confidence of your staff when reviewing performance.
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| Operating a Small Business or Nonprofit Organization This program includes sessions on: overview of HR roles, performance appraisal processes, organizing for success, decision making, team building & improving morale and developing a business mission/vision statement. In addition to this course, students may complete Basic Grant Writing, Customer Service and Funding a Nonprofit/Small Business for an OTC certification.
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