IT Certifications

Why are IT certifications important to your career?

One study done by Microsoft shows that 63% of hiring managers believe certified individuals are more productive than their non-certified counterparts are.  When applying for that dream job, you're going up against a large number of other people for that same position. Having a competitive edge is something you have to do.

Let OTC's Center for Workforce Development and Community Enrichment Center assist you in earning those valuable certification credentials. We offer courses preparing students for CompTIA, Microsoft and Cisco exams.

IT Training in Partnership with TXK Training

An important moment in the future of Microsoft certifications was recently announced to reinvent the MCSE for the Cloud. Candidates for Microsoft certifications and those who might employ them-are increasingly saying they need cloud services as part of the job descriptions. Today's technical professionals need to understand a broader array of technologies in order to plan and design optimal solutions. It's clear that our certification candidates must delve deeper in order to integrate public cloud, private cloud, and on-premise technologies effectively.
To accommodate these changes, Microsoft has reinvented its certification programs. The newly announced certifications for IT professionals and developers are tiered in three levels-Associate, Expert, and Master. The flagship certification, and destination for most IT professionals, is the Microsoft Certified Solutions Expert or MCSE.  This industry recognized certification has been "reinvented" to focus on the depth and range needed for cloud, on-premise, and hybrid solutions. Similarly, MCSD, or Microsoft Certified Solutions Developer, is the new expert level developer certification.  

PMP Certification:
Applying Project Management
Methodology and Exam Preparation

20331 Core Solutions of Microsoft
SharePoint Server 2013

20332 Advanced Solutions of
Microsoft SharePoint Server 2013

20488 Developing Microsoft
SharePoint 2013 Core Solutions

20489 Developing Microsoft
SharePoint 2013 Advanced Solutions

55035 Microsoft SharePoint Server
2013 for the Site Owner/Power User

MCSA Database (2014):

20461 Querying MS SQL Server

20462 Administering MS SQL Server

20463 Implementing a Data Warehouse with MS SQL Server

MCSA, MCSE -Windows:

20410 Windows Server 2012
Installation & Configuration

20411 Admin Windows Server 2012

20412 Configuring Advanced Windows
Server 2012

20413 Design & Implement a Windows
Server 2012

20414 Implement Advanced Windows
2012 Server

20415 Implementing a Desktop

20416 Implementing Desktop
Application Environments


Cisco Interconnecting Cisco Network
Devices v 2.0 ICND1

Cisco Interconnecting Cisco Network
Devices v2.0 ICND2

Available IT Certifications

The Center for Workforce Development offers several IT Certification courses designed to develop technological skills needed in the Information Technology field.

CISSP: Certified Information System Security Professional

Course Information Cr Hrs
CISSP Training

This course will expand upon your knowledge by addressing the essential elements of the 10 domains that comprise a Common Body of Knowledge (CBK) for information systems security professionals. The course offers a job-related approach to the security process, while providing the basic skills required to prepare for the CISSP certification.

 Course  Dates & Times
 WDC 685  Check back for later times or call 417-447-8888 for customized training.

CompTIA Certifications

A+ Certification: The CompTIA A+ certification is the industry standard for computer support technicians. This international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program's inception in 1993.

The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.

Network+ Certification: The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician's competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure. This course prepares students for the Network+ certification exam in a hands-on training environment. Although not a prerequisite, it is recommended that CompTIA Network+ candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ certification.

Security+ Certification: The CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. Security threats are increasing in number and severity, and the gap between the need for security professionals and qualified IT personnel is the largest of any IT specialty, according to a 2008 CompTIA study. Even in a troubled economy, most businesses plan to maintain or increase their investment in security.

CompTIA Security+ is an international, vendor-neutral certification that proves competency in system security, network infrastructure, access control and organizational security. Major organizations that employ CompTIA Security+ certified staff include Booz Allen Hamilton, Hewlett-Packard, IBM, Motorola, Symantec, Telstra, Hitachi, Ricoh, Lockheed Martin, Unisys, Hilton Hotels Corp., General Mills, the U.S. Navy, Army, Air Force and Marines.

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years of technical networking experience, with an emphasis on security. The CompTIA Network+ certification is also recommended.


Course Information Cr Hrs
Basic A+ Certification: Hardware I

Introduction to hardware common to virtually every personal computer, including microprocessors, RAM, power supplies, motherboards, BIOS, CMOS, the expansion bus, and input/output devices.

Classes begin monthly! Go to Ed2Go for more information!

Intermediate CompTIA A+ Certification Prep: Operating Systems

Course provides detailed information on installing and configuring hard drives and removable drives. Covers operating system from installation to operations, maintenance to troubleshooting, and includes an in-depth look into installing, configuring, maintaining, and
troubleshooting printers.

Classes begin monthly! Go to Ed2Go for more information!

Advanced CompTIA A+ Certification Prep: Hardware/OS II

Learn how to select, install, and service video, sound, and portable computers. The course teaches networking, both wired and wireless, as well as security.

Classes begin monthly! Go to Ed2Go for more information!

A+Essentials: Exam 220-701 Training

This training measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

 Course  Dates & Times
 WDC 449 Check back for later times or call 417-447-8888 for customized training.

CompTIA A+ Practical Application: Exam 220-702 Training

This course is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

 Course  Dates & Times
 WDC 456 Check back for later times or call 417-447-8888 for customized training.

CompTIA Network+ Certification Prep

You'll learn about topologies, the OSI Seven-Layer model, protocol suites, modern network operating systems, network hardware, cabling standards, remote connectivity, Internet connections, network troubleshooting, and more.

Classes begin monthly! Go to Ed2Go for more information!

Network+ Training

Net+ Certification is a CompTIA sponsored testing program that validates the knowledge of networking professionals. The exam tests the technical ability in the areas of media and topologies, protocols and standards, network implementation, and network support. Prerequisite: Six months previous networking experience required. Book required.

 Course  Dates &Times
 WDC 604 Check back for later times or call 417-447-8888 for customized training.

Security+ Training

CompTIA Security+® (2008 Objectives) is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It is also the main course you will take to prepare for the CompTIA Security+ (2008 Edition) Certification examination (exam number SY0-201). E-book included. Exam voucher optional.

 Course  Dates & Times  Cost
 WDC 707 Check back for later times or call 417-447-8888 for customized training.  $2699

Microsoft Windows Server Certification

Earning a Windows Server 2008 certification shows hiring managers and project leads that you have the expertise to confidently evaluate, design, maintain, and troubleshoot Windows Server 2008 solutions. It also demonstrates your ability to use new features, including Web tools, virtualization technologies, security enhancements, and management utilities. Click here to visit Microsoft's Information and Communications Technology (ICT) curriculum roadmap Web page.

Microsoft Certified Technology Specialist (MCTS)

Complete one or both courses below and their respective exams to earn MCTS credentials. Each course validates your skills on the features and functionality of a particular technology area in Windows Server 2008.

Course Information Cr Hrs
MCTS 70-640 TS Active Directory Configuration

MCTS: 70-640 TS: Configuring Windows Server 2008 Active Directory certification exam preparation course. Cost includes lab fee, book and test voucher.

 Course  Dates & Times
 WDC 700  Check back for later times or call 417-447-8888 for customized training.

MCTS 70-642 TS Network Infrastructure Configuration

Exam 70-642 Configuring Windows Server 2008 Network Infrastructure. Cost includes lab fee,book and test voucher.

 Course  Dates & Times
 WDC 701 Check back for later times or call 417-447-8888 for customized training.

MCTS 70-680 TS Configuring Windows 7

Cost includes lab fee, book and test voucher.

 Course  Dates & Times
 WDC 704 Check back for later times or call 417-447-8888 for customized training.

Microsoft Certified IT Professional (MCITP)

This credential is the ideal wa to demonstrate your ability to use Windows Server 2008 to excel in a specific, real-world job role.

Course Information Cr Hrs
MCITP Server Administrator - Exam 70-646:PRO

 MCITP:70-646 PRO: Windows Server 2008 Server Administrator certification exam preparation course. Cost includes lab fee, book and test voucher.

 Course  Dates & Times
 WDC 706 Check back for later times or call 417-447-8888 for customized training.

Java Technology

Course Information Cr Hrs
Java Fundamentals

This five-day course teaches programming in the Java language - i.e. the Java Standard Edition platform. It is intended for programmers with experience in languages other than Java, but who may or may not have any previous Java experience. It focuses on procedural and structured coding skills first, and then offers meticulous, in-depth coverage of object-oriented concepts and how to apply them to Java software design and development. The latter part of the course moves from these basic skills into key parts of the Java SE Core API, including collections, logging, streams, and object serialization. A final chapter introduces automated unit-testing practices using JUnit.

 Course  Dates & Times
 WDC 100 Check back for later times or call 417-447-8888 for customized training.

Intermediate Java

This five-day instructor-led workshop utilizes a single comprehensive lab that dynamically builds throughout the training.  Students will receive a primer on the Eclipse IDE, then write a stand-alone Java application that increases as they review/learn key Java syntax. 

Students will web enable their application by exposing it on the web (using MVC / servlets).


  • Introduction and Overview
  • Tips, Tricks and Shortcuts

Core Java

  • JVM Overview
  • Bytecode
  • Garbage Collection
  • Version History
  • Primitive Types
  • Objects - design perspective
  • Objects - programming perspective

 Core Language - Best Practices

  • Generics
  • Boxing
  • Understanding String Pooling
  • StringBuffer vs StringBuilder
  • Collections Framework


  • Thread Lifecycles
  • Rolling Your Own
  • Synchronizing Properly
  • Container Basics

Java and J2EE/JEE

  • Why do we need an EE version?
  • Basic Servlets
  • Servlet Lifecycle
  • Brief overview of JSP

 Course  Dates & Times
 WDC 103 Check back for later times or call 417-447-8888 for customized training.

Advanced Java

Topics covered include:

Section 1 - Spring Review

  • Dependency Injection review
  • Constructor and Setter injection
  • Bean Lifecycle and Bean Scopes
  • Annotation Configuration

    Section 2 - JMS

    • JMS Concepts
    • Roles, Publishers and Subscribers
    • Point to Point model
    • Publish and Subscribe model
    • Message Formats
    • Message Reliability
    • Creating Services and Clients
    • Lab

    Section 3 - Spring and JMS

    • JMS Template
    • Sending Messages
    • Converters
    • Asynchronous receipt of messages - Message Driven POJO's
    • Synchronous receipt of messages
    • Message Listeners and Adapters
    • Configuration namespace support
    • Lab 1
    • Lab 2

    Section 4 - Thread Basics

    • Reentrant programming, addressing scalability and performance
    • Cooperative and Pre-emptive threading
    • Creating Threads - extending Thread and the Interface Runnable
    • The Thread Scheduler
      • Priorities
      • Yielding
    • Controlling Threads
      • Suspending threads
      • Interrupting threads
      • Using wait, join, notify and sleep
    • Daemon threads
    • Lab

    Section 5 - Synchronization

    • Synchronizing blocks and methods
    • Obtaining and releasing locks
    • Memory barriers
    • Deadlocks  
    • Lab

    Section 6 - Synchronization and Collections - (Brief Section)

    • Overview of java.util package, List, Set, Map
    • Being thread safe
    • Collections - Synchronization Wrappers
    • Collections Unmodifiable wrappers
    • Lab

    Section 7 - The java.util.concurrent package

    • Overview of java.util.concurrent
      • Executors
      • Queues
      • Concurrent Collections
      • Synchronizers
      • Time Unit
    • Callable vs Runnable
    • Future
    • Atomics, Locks, Latches
    • Lab

    Section 8 - Executors

    • Defining custom thread subsystems, thread pools
    • Executor Service
    • Scheduled Executor Service
    • Thread Factory
    • Lab 1
    • Lab 2

    Section 9 - Queues

    • Scale and Performance considerations
    • First In First Out Repositories
    • The Interface Blocking Queue
    • Key implementation classes
    • Using SynchronousQueue
    • Lab 1
    • Lab 2

    Section 10 - Concurrent Collections

    • Collections that allow concurrent access, not synchronized
    • Concurrent Map and Concurrent Hash Map
    • Concurrent Navigation Map and Concurrent Skip List Map
    • Avoid Memory Consistency Errors
    • Exceptions
    • Lab

    Section 11 - Spring Wrappers for java.util.concurrent

    • The Interface Task Executor
    • Simple Async Task Executor
    • Sync Task Executor
    • Concurrent Task Executor
    • Simple Thread Pool Task Executor
    • Timer Task Executor
    • Spring Configuration
    • Lab 1
    • Lab 2

    Section 12 - Job Scheduling with Spring and Quartz

    • Scheduling and thread pooling
    • Triggers, Job and Job Detail
    • Method Invoking Job Detail Factory Bean
    • Scheduler Factory Bean
    • Timer Support
    • Configurations
    • Lab 1

    Section 13 - Design Considerations

    • Thread Safe design
    • Observer Pattern
    • Best Practices, Debugging and Issues (will be covered throughout)
    • Final Group Lab

     Course  Dates & Time
     WDC 104 Check back for later times or call 417-447-8888 for customized training.

    Microsoft SQL Server Certification

    Course Information Cr Hrs
    Writing T-SQL Queries

    Our SQL Query Writing & Fundamentals course is designed for people who need to understand how databases work and improve their query writing skills to abstract intelligence from the database. 
    Participants are provided with an introduction of database concepts then moving into the more advanced levels of being able to perform complex queries on a database.

     Course  Dates & Times
     WDC 107 Check back for later times or call 417-447-8888 for customized training.

    Cisco Certification

    Course Information Cr Hrs
    CCNA Bootcamp

    Our CCNA Boot Camp contains five days of intense training from our Cisco® certified industry experts. This course is designed to assist students in obtaining their CCNA certification.  It is designed specifically to prepare students for the CCNA Exam. The CCNA (Cisco Certified Network Associate) certification validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. This new curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2), VLANs, Ethernet, and access control lists (ACLs).

     Course  Dates & Times
     WDC 109 Check back for later times or call 417-447-8888 for customized training.

    Software Testing Certifications

    Course Information Cr Hrs
    Quality Assurance Testing

    Workshop designed to teach students the value of structured QA methods, mechanisms and approaches to integrate quality approaches with continuous conformance to the business requirements.

     Course  Dates & Times
     WDC 683 Check back for later times or call 417-447-8888 for customized training.

    Testing & Quality Assurance

    Check back for later times or call 417-447-8888 for customized training.


    This course provides high-end skills for testers, project managers, IT directors and others.  Topics covered include:

    • Fundamentals of testing
    • Testing throughout the software lifecycles
    • Test management
    • Test design techniques
    • Tool support for testing

     Course  Dates & Times
     WDC 102  Call for dates and times; 417-447-8888

    PC Build / Repair Certificate

    Great for those who work in the industry as well as the home user. Hone your skills to do your own repair work. No book required for this program. Instructor will have example copies of materials for you to preview before you decide what to purchase.

     Course  Dates
     WDC 470 Check back for later times or call 417-447-8888 for customized training.

    Includes the following topics:

    PC Building and Repair: Learn to build a computer to fit your specific needs and save money as well. Decide what you need, learn where to purchase, how much to pay and how to put all the pieces together to make it work.

    PC Upgrades and Repair: Learn basic computer terms, how to upgrade and do minor repairs on most computers. Computers are provided, however, students are also encouraged to bring their own computers to class.

    Optimization and Tweaking: Learn how to get the best performance out of your computer without expensive upgrades or costly additions. Optimize your boot up time, connection, and operating system performance. Computers are provided, however, students are also encouraged to bring their own computers to class.

    Wireless Networks and Network Basics: Learn to network and share computers, printers and files in a Windows environment.

    Course Information Cr Hrs