Workforce Readiness

Workforce Readiness

WorkSkills: Steps To Your Success

This Achieve Global (formerly Zenger Miller) program addresses the specific needs of todays line and staff support employees--new hires as well as established employees. The program consists of seven flexible modules, available as a comprehensive system or individually, and are designed to help participants learn to take responsibility for understanding and meeting basic workplace expectations. The modules are:

    * What It Takes To Succeed
    * Speaking With Confidence
    * Defusing Emotionally Charged Situations
    * Getting The Information You Need
    * Positive Responses To Change
    * Helping Your Team Work
    * Managing Life Outside of Work: Handling Emergencies

Working

This series is designed to enable employees to take more responsibility and ownership of work. Improved communication skills are emphasized. The modules for this program are:

    * The Basic Principles
    * Giving Feedback to Help Others
    * Taking on a New Assignment
    * Participating in Group Meetings
    * Keeping Your Boss Informed
    * Positive Responses
    * Listening to Understand Clearly
    * Requesting Help
    * Getting Your Point Across
    * Being a Team Player
    * Resolving Issues With Others