Workplace Communications Strategies

Workplace Communications Strategies Certificate

Getting along with others is essential to career success. These courses will show you how to improve interpersonal relationships by the study of communication styles, generational differences, handling emotions and business ethics in the workplace. Take 5 out of 7 to earn the certificate. Contact us at cec@otc.edu for more information.

Course Information Cr Hrs
Communications Strategy

Effective communication requires effective strategy. Class provides methods to improve outcomes by improving how you communicate with peers, subordinates and supervisors.

 Course  Dates
 WDB 340 Check back for later times or call 417-447-8888 for customized training.

Managing Generationally

Learn how to recognize and utilize each generation's talents and challenges while facilitating a smooth operation.

 Course  Dates
 WDB 341 Check back for later times or call 417-447-8888 for customized training.

Business Ethics

Learn how to ensure a standard of excellence for yourself, your business and your teammates, whether subordinates or peers.

 Course  Dates
 WDB 342 Check back for later times or call 417-447-8888 for customized training.

Conflict Resolution

Learn methods to help resolve the conflict in your business and increase your organization's ability to sustain and grow in a healthy manner.

 Course  Dates
 WDB 344 Check back for later times or call 417-447-8888 for customized training.

Civility in the Workplace

Learn ways to address changing actions and words to a civil nature that results in better communication and mutual respect.

 Course  Dates
 WDB 345 Check back for later times or call 417-447-8888 for customized training.

Emotional Intelligence

This program will examine aspects of emotional intelligence and provide ways to improve it.

 Course  Dates  Times  Location  Cost
 WDB 346  Sep 6; TH  8-5pm  CWD 10  $159
 WDB 346  Dec 6; TH  8-5pm  CWD 10  $159