Ask An Advisor

Ask An Advisor Guidelines

We value your privacy, which is why we've created the following guidelines for you to following when emailing Ask An Advisor.

New Students - If you are a new student and do not have an OTC email account, an advisor will ask for the last four digits of your social security number to validate your identity. Do not include your full social security number. Be aware that the Advisement Office will not send information regarding your student record through Ask An Advisor.

Current Students - You may email your assigned advisor and view your academic records by logging into MyOTC and clicking the 'AccessOTC' tab.

Do's and Don'ts of Email Etiquette for College Students


Do's:

  • Use short and informative subject lines (e.g. Question regarding homework assignment).
  • Compose your email in a professional manner, as though you are writing a business letter.
  • Begin your emails with a proper greeting. Start with the proper prefix followed by their last name (e.g., Ms. Smith, Dr. Johnson, Professor Weber, etc.).
  • Be Polite. Be mindful of the tone of your email. It is difficult to convey tone in writing therefore, it is even more important that be sure your email is polite.
  • Use complete sentences, proper punctuation and grammar. Using complete sentences helps the reader be able to understand your email more easily.
  • End your emails with your first and last name. For emails to professors, also include the course and section you are in for their reference (e.g., PSY 110-130).

Don'ts:

  • Don't write in all caps or all lower-case letters.  Using all capital letters is hard to read and is considered shouting in email.
  • Don't use unconventional spelling, such as "thru" for "through" or "u" for "you."
  • Don't use foul language.
  • Don't send an email without reading it first.  Proofread your email messages before you send them.
  • Don't expect immediate feedback; allow 1-2 business days for a response.