Blackboard FAQ

Blackboard FAQ

Do I have to enroll in Blackboard?

No, you do not need to enroll in Blackboard. Once you register for courses you will automatically be placed in the Blackboard system.

When will my course be available through Blackboard?

Your course(s) will be available through Blackboard on the first day of the semester. Course(s) will be either sixteen weeks (full semester) or eight weeks (known as A or B Block course). A-Block courses take place during the first eight weeks of the semester and B-Block courses take place during the last eight weeks of the semester. If you are enrolled in a B-Block course it will not be available on Blackboard until the first day of the B-Block session. 

I cannot login to Blackboard and get an error message, what can I do?

First, make sure your user ID and password are accurate and your caps lock is off. If you need further assistance contact Blackboard Support at

Do online courses have the same start dates as seated courses?

Online courses are offered every semester (spring, summer and fall) just like seated courses. Full semester courses are sixteen weeks long, A and B block courses are eight weeks long.

Can I enroll in a course that is full?

To be able to enroll in an online course that is full, you will need written approval from your instructor and the director of online courses at If approval is granted, bring the approval to Student Services to complete the registration for the course. 

What does proctoring mean?

Proctoring is a test that you will take either on campus or at an approved off-campus location. On proctored exam is required for all online courses, except math which requires all tests to be proctored. On-campus at testing services is where you will take your proctored exam. Examples of off-campus proctoring locations are colleges or universities, high schools, or public libraries. If you live in Missouri we have a document on our site that lists approved proctoring sites by county.

What do I do when my Blackboard course is empty?

If the course is empty or lacking particular pieces of information please contact your instructor immediately. If you are unable to contact your instructor, then please contact OTC Online.

Who do I contact to submit a concern about an online course?

If you have a concern about an online course, you should contact OTC Online.

How do I get a code for a textbook for an online course?

Many courses require a code for a textbook. Only new textbooks come with the codes. If you did not receive a code with your book, please contact the place where you purchased the textbook and communicate with your instructor.

How do I post on the discussion board?

In the Blackboard course select "Discussions" tab from the left hand side of the page. Once the discussion board opens, select the forum you would like to post your discussion in. Then at the top of the page select "Create Thread". Once that option is selected, title your post and type your post in the text editor box. After you have completed your post, select the "Submit" button.

How do I submit an assignment through dropbox?

In the Blackboard course select "Dropbox" tab from the left hand side of the page. Once you select that tab select the assignment link you want to submit. You will have the option to attach a document or to type in the text editor box. If you are attaching a document, select "Browse My Computer" and select the correct document and it will automatically attach. Then scroll down to the bottom of the screen and select "submit".

Some instructors do not use the Dropbox. They may have a different procedure to submit your assignments.  If you are not sure how to submit an assignment, contact your instructor.


What do I do when a link is broken in a course?

If a link is showing an error when you try opening it, please contact your instructor.

Why is a quiz or exam not appearing on my Blackboard?

A quiz or exam may not be appearing due to the instructor not making it available for students to see yet. If the exam date has expired, the exam will no longer be available to students.

What do I do when taking a quiz or exam and an error message appears?

Contact the instructor of the course and inform him or her of what has happened while taking the exam/quiz. Be sure to note any error messages and include that information when communicating with your instructor.