Meet our Staff

James Carpenter
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James Carpenter

Coordinator of Counseling Services

Counselor
National Board Certified Counselor
Master of Science

Office: ICW 219   Phone: (417) 447-6981

James received his Bachelor of Arts Degree in Psychology, Sociology, and Criminology with a minor in Global Studies from Drury University. He then went on to complete his Master of Science in Counseling from Missouri State University. Upon graduation with his masters degree, James began working full-time for Ozarks Technical Community College in 2005.  James is a counselor and is Nationally Certified.  He has served as a member of the Underage Drinking Task Force and a member and volunteer of the American College Counseling Association. Currently, James serves as Coordinator of Counseling Services and is a member of OTC's Behavioral Intervention Team. 

James enjoys collecting all things Superman (feel free to stop by and view a small portion of his collection located in his office on the main OTC campus).  His favorite shows are "The Big Bang Theory", "Fast and Loud", and "American Pickers".  James is also interested in motorcycles and all things vintage!

Heather Lewellen
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Heather Lewellen

Part-Time Counselor

Licensed Professional Counselor
National Board Certified Counselor
Master of Science

Office: ICW 219   Phone: (417) 447-6980

Heather received her Bachelor of Science Degree in Psychology from Missouri State University in 2005. She then went on to complete her Master of Science Degree in Community Agency Counseling at Missouri State University. Heather is a Licensed Professional Counselor and is Nationally Certified. She is also a member of the American Counseling Association, the American College Counseling Association, and the American School Counseling Association.

Heather started working at OTC in Student Services in the spring of 2007 and joined the Counseling Services staff in 2009. She has worked at a local non-profit agency assisting individuals with Autism.

Heather is currently completing her Secondary School Counselor Certification at Missouri State University. She is also completing training with the American Red Cross and FEMA on Disaster Mental Health to assist in relief efforts following crisis events.

Jennifer Holum

Jennifer Holum

Part-Time Counselor

Provisionally Licensed Professional Counselor
Master of Art

Office: ICW 219   Phone: (417) 447-6980

Jennifer received her Bachelors of Science Honors Degree in Psychology from Oklahoma State University in 1997. She completed her Master's Degree in Counseling from Forrest Institute of Professional Psychology in 2012. She is currently working part-time on her school counselor certification at Missouri State University.

Jennifer is a member of American Counseling Association and American Professional School Counselor Association.  She is actively involved with her church, volunteers at Rare Breed, and a facilitator for a Transgender Support Group.  In her free time, Jennifer enjoys reading, traveling, exercising, and spending time with her family and friends. 

Jennifer is dedicated to helping people reach their full potential, maintain balance, and a feeling of satisfaction and happiness. Her goal is to create a safe, accepting and trusting environment where a person can be open and honest about their struggles and challenges. We will work together to set goals and deal with personal challenges.

Erin Dooley

Erin Dooley

Part-Time Counselor, Lebanon Education Center

Provisionally Licensed Professional Counselor
Master of Art

Office: Lebanon Campus   Phone: (417) 447-8932

Erin received her Bachelor of Fine Arts in Drawing and Bachelor of Science in Psychology from Missouri State University.  She then went on to complete her Master of Arts in Art Therapy and Counseling from Southern Illinois University Edwardsville.

Outside of OTC, Erin works part-time with a local non-profit agency providing personal counseling and art therapy.  She is passionate about creativity and its role in our individual journeys of self-discovery.

Erin enjoys the arts, spending time with friends and family (including her pets), and engaging in the daily process of becoming her best self.

Becky Dalton
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Becky Dalton

Secretary to the Assistant Dean of Students & Director of Academic Advising

Master of Science
RASAC II

Office: ICW 219   Phone: (417) 447-6974

Becky received her Bachelor of Science Degree with a double major in psychology and sociology from Drury University and completed her Master of Science in Mental Health Counseling from Missouri State University. Additionally, Becky is a Recognized Associate Substance Abuse Counselor (RASAC II).  Becky is also a member of the American Counseling Association and the American College Counseling Association. 

Becky began working at Ozarks Technical Community College part-time in 1991 and started working full-time in July, 1993. Prior to working in Counseling Services, Becky worked two years part-time in the JTPA Office Occupations Program as a teacher aide at OTC before moving into a full-time position in the then Vocational Evaluation and Assessment Center which later merged into the Counseling Services office.

Joyce R. Bateman
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Joyce R. Bateman

Assistant Dean of Students

Licensed Professional Counselor
Master of Education

Office: ICW 219   Phone: (417) 447-6973

Joyce received her Bachelor of Arts Degree in Elementary Education (minor in music) from Millikin University (Decatur, IL) and then went on to complete her Master's in Education (Counseling) from Western Illinois University. Previous to working in the profession of college counseling, Joyce worked as a secretary and office assistant as well as a part-time piano teacher. Upon graduation with her Master's, Joyce began her first counseling position at Casper College in Casper, WY. After serving four-years as a college counselor in Casper, she was hired by OTC in 1997 to develop a personal/career counseling service for the young college. She has been at OTC ever since!

Currently, Joyce serves as Assistant Dean of Students, overseeing Counseling Services and is also the Chair of OTC's Behavioral Intervention Team. She has also served as Counselor, Director of Counseling & Career Resources and Director of Counseling & Advising during her tenure at OTC. Joyce is a Licensed Professional Counselor and has served actively with the American College Counseling Association as both a volunteer and as an elected Executive Council member.

Joyce's proudest professional accomplishments include initiating the development of OTC' Counseling department, developing and implementing OTC's Behavioral Intervention Team, involving herself in the leadership and mission of the American College Counseling Association and most recently, introducing OTC to the internationally recognized Mental Health First Aid initiative.